Your practice runs. So does the phone.
During consultations, every practical call is an interruption. BELTH helps medical practices with appointment information, opening hours, documents, practical questions and multilingual communication — without giving medical advice.
Consultations continue
BELTH handles practical questions
Sound familiar in your practice?
Phone calls during consultations
Reception is interrupted while patients wait or the doctor is with another patient.
The same practical questions again and again
Patients often call about opening hours, appointments, documents or simple information.
Appointments and documents get mixed up
Questions arrive by phone, email or through different channels.
Another language, extra explanation
Some patients need explanations in Dutch, French, English or Chinese.
Start with practical support. Expand later.
Practical questions
Appointment information
Documents / requests
Multilingual communication
Overview for reception
See how it works first, then decide.
How can BELTH help your practice?
Handle practical questions
BELTH can help patients with practical information such as opening hours, location, accessibility and general practice procedures.
What you get
- Explain opening hours
- Address and accessibility
- Structure practical information
- Multilingual explanations
- No medical advice
Structure appointment information
BELTH can help structure appointment questions so reception quickly sees what the patient needs.
What you get
- Collect appointment questions
- Structure reason for contact without diagnosis
- Prepare information for reception
- Email/WhatsApp notification possible
- Fewer interruptions
Guide documents and requests
BELTH can guide patients with practical document questions so requests arrive more clearly.
What you get
- Structure document questions
- Collect information
- Clear notification to the practice
- Fewer ad-hoc phone calls
- No medical assessment
Multilingual communication
For patients who do not always speak Dutch or French fluently, BELTH can support practical explanations in multiple languages.
What you get
- Dutch
- French
- English
- Chinese
- Practical explanations, no medical advice
Reception assistant
An AI assistant can help prepare practical communication for reception so staff are interrupted less often.
What you get
- Categorise questions
- Prepare information
- Support the practice team
- Clear follow-up
- No replacement for doctor or reception
See how this could work in your practice
In a free conversation we show a practical example with appointment information, frequently asked questions, documents and multilingual communication.
Request practice demoWhat BELTH does not do
BELTH does not diagnose, does not give medical advice and does not replace a doctor or reception staff. BELTH only helps with practical questions, initial information, documents and follow-up.
Why practices start with BELTH
Belgian SME focus
BELTH is built for local practices and SMEs in Belgium, with an understanding of how reception really works.
Multilingual: NL / FR / EN / 中文
Practical explanations in the languages your patients need — without medical advice.
No technical knowledge required
BELTH is set up practically. Your team does not need to be IT specialists.
Demo first, clear proposal afterwards
See how it works first. Then decide calmly whether and what you want to expand.
BELTH installs and guides
We help with installation and guidance so the practice can get started quickly.
Frequently asked questions
Can BELTH help handle patient communication?
Yes. BELTH can better structure practical questions, appointment information and general information so reception is interrupted less often.
Does BELTH give medical advice?
No. BELTH does not give medical advice, does not diagnose and does not replace a doctor. BELTH only helps with practical communication and preparing information.
Can BELTH work in multiple languages?
Yes. BELTH can help patients in Dutch, French, English and Chinese with practical explanations.
Is BELTH difficult for the practice team?
No. BELTH is set up practically so the team can work without complicated IT.
Can BELTH handle only practical questions?
Yes. BELTH is intended for practical questions, appointment information, documents and follow-up — not for medical content.
Does our practice need to be technically strong?
No. BELTH installs and guides. Your practice does not need its own IT team.
Want your practice interrupted less by practical questions?
See how BELTH can better handle appointments, frequently asked questions and patient communication without giving medical advice.